Serving over 75,000 members with daily web and e-mail news, events and insights on the global power industry.

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. This

The American Customer Satisfaction Index, the nation’s only cross-industry measure of customer satisfaction, gives businesses science-based insights across the

Customer relationship management (CRM) is an approach to managing a company’s interaction with current and potential customers. It uses data analysis about customers

Provides outsourced, integrated, customer care and billing services.

Gartner delivers technology research to global technology business leaders to make informed decisions on key initiatives.

1-888-436-3797 | Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

A Boston-based computer industry market research, analysis and consulting organization.

Getting hired at UnitedHealth Group is more than the right connections and a solid track record. This is about fit. Is your drive aimed in the same direction as ours?

NICE is the worldwide leading provider of software solutions enabling organizations to improve customer experience, ensure compliance, fight financial crime, and